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Night Patrol


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Do you do night patrol to look for service?

If so how do you compensate the employee for their time? In the past we have paid employees a percentage of the service order. We also paid a per call amount at one time and I know a company that just pays the employee their hourly amount.

I'm looking for a fair way to drum up more service. Any other ideas will be appreciated.

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I think a percentage of the service call plus future service calls coming from that same client that the employee found. Maybe the future service calls would be a different percentage.

I think that is good incentive. Also might keep the employees from moonlighting, which I know a lot do. But if they get a percentage from the call and for future it might drive them more for the company.

You have enemies? Good. That means you've stood up for something, sometime in your life. - Winston Churchill

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Guest Signtiffic

$5 Dollars per photo with accurate contact information, including address. This is a 19-24 year olds wet dream of a job. If he/she does 20 photos and address grabs each day for 5 days. Thats not a bad income.

Then you market for T&M and or ala carte service. Voilla :coffee1:

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We do $20 for each lead that turns into a service order. Seems to work pretty well since there is no shortage of leads from the guys every other day or so.

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For those of you doing this, do you tell the night owls to avoid the chain stores that you know are handled by a national account since the local manager is not in charge of who does the work?

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When I had my bucket truck all my, most of my night driving was a waste of time to be honest. Most of the time when I contacted the owners in the morning didn't know the sign was out, and already had a sign and lighting company. Maybe it's just me, but I spent more time & money driving than getting back anything worth while.

But, if it's commission based, that IMO is key and a benefit to the company.

Maybe on a side note, we should do a poll to see which chain store has the most outages, lol. :P

You have enemies? Good. That means you've stood up for something, sometime in your life. - Winston Churchill

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For those of you doing this, do you tell the night owls to avoid the chain stores that you know are handled by a national account since the local manager is not in charge of who does the work?

Indeed... they stick to the local stuff or sites owned by a local franchisee.

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Maybe on a side note, we should do a poll to see which chain store has the most outages, lol. :P

That would be interesting to see... although the hard part would be limiting the voting choices :dizzy:

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Guest Signtiffic

Listen... this doesn't work well with a aphone call... at least not you making the call.... send the amiler and let them call you.... You need at least 20 out of 100 trys and your money is safe.

Invest $5 per digital photo and address...

Plus $1.00 for an envelope, 8.5 x 11 print of the picture, and postage.

Mail the letter.......

If you get 100 leads in a week and convert 20 of them into service calls at an average of $450 per call. (Of course this is low)

Item Cost

100 Leads $500

100 Mailings $100

Staff Time

to Print and

Mail the items$100

Total Cost $700

Convert Just 20 of 100 into service calls

20 X $450 avg = $9000

ROI forecast with different average tickets

20 x $650 = $13000

20 X $550 = $11000

20 x $450 = $9000

20 X $350 = $7000

20 X $250 = $5000

20 X $200 = $4000

Edited by Signtiffic
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Here's another idea,

http://gotprint.net/g/uploadDoorHanger.do

Leave this on the door, printed in black on one side facing out with "Final Notice" in yellow of fluor green, make it scary looking for the person, then on the other side letting them know thier sign is out at night

You have enemies? Good. That means you've stood up for something, sometime in your life. - Winston Churchill

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we do static cling decals and emails

 

63 foot Elliott v60

50 foot 8 ton crane/auger

Skid steer with forks and dirt bucket


www.signworksinc.com

www.wehangsigns.com

Signworks Inc.
Toronto, Canada
416-653-7227
1-877-912-7446

 

 

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Do you have any idea on how to find the right person to emailor is it more just sending the email you find via Google?

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sometimes we get lucky and the contacts say the position of the person or else we just email and mail a flyer and card

 

63 foot Elliott v60

50 foot 8 ton crane/auger

Skid steer with forks and dirt bucket


www.signworksinc.com

www.wehangsigns.com

Signworks Inc.
Toronto, Canada
416-653-7227
1-877-912-7446

 

 

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