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Hahaha - You would be surprised how often I hear "is there somebody else there I can talk to?" My husband gets on the phone and tells them the EXACT same thing I just told them (him) and they say "okay". I think it must be my southern accent. LOL ..... WOW - seeing that in color REALLY makes my decision for me. I am not going to sell this guy something that he is going to look at me in a year and wonder why it looks so bad. Just not going to do it. Because when it goes South he won't remember all of the conversations we have had about it not being a good idea to change it out. He will just insist that I fix it. Given the costs I have already gotten for the LED (not including labor), not going to eat it, that's for sure - and that's what he would expect me to do. The install there currently is a REALLY BAD version of the conventional shown above. They have entirely too many feet per transformer for starters is the main thing we have found - but I believe it is 18mm glass. I will have to pull the work folder and look at the survey. I am currently working on the diagrams to get the EXACT linear feet drawn out - been using "close" numbers up to this point just for pricing sake. I will send you one when I finish it and that way we can compare real world instead of hypotheticals just for shits and giggles. hahaha I SO appreciate you sending this to me - hopefully it will be enough to convince him to stay with the neon.