over 10 months ago
Poor customers!!
They were to send some signs in for install and 8 months later the customer has not recieved the
signs but they have paid a large portion or even paid in full without receiving their signs
They sent me an initial partial permit aquisiton and partial engineering payment
then the customer hardley heard from them untill they wanted more money saying they needed it to finish the job to no result sttill no signs were sent
Finaly after 10 months they sent a channel letter set but i had to have the customer pay me so i could get paid for that and a logo cabinet the copy art on it was very low standard
it was jagged edges like they tooka copyof it from a print not a good file which had to be redone
which also cost the customer
The sign sent was not built to our survey requirment s due to no access in wall resulting in us having to
re wire the whole sign and making a raceway, so it could be installed on the wall correctly. again no return emails or calls to rectify problems from PRO MED SIGNS
I cannot get a hold of them on the phone or online they will not return my calls or the customers
The customer has gotten their L E D now by paying the maufacture directly but has overpaid ProMed Signs and PRO MED SIGNS have no interest in paying me im sure for anything like
Permit s and Engineering the Crapy channel letter sign Install or installing the L E D Signs
Poor customers !!! have to put additonal money out to get their signs installed now
How about their warranty !! i doubt that will ever be handeled if there are any problems
I Have discounted my cost of Installing to this customer to help them out in getting this completed
as it should of been done 10 moonths ago
Also the other customer just decide to loose the $3,000.00 deposit that he spent and call it quits with Pro Med Signs once they realized what was happening
So Im out months of working with the city and permit and engineering fees
Thanks PRO MED SIGNS!!
Thought you should know to prevent loosing money and time
IF YOU NEED ANY FURTHER INFO OR WANT TO CONTACT CUSTOMERS YOURSELF
Please feel free to contact me and i will put you in touch with the customers im sure they would be happy to verify what i have said.
Their names are
Pro Med Signs
5495 Beltline Road – Suite 100 South
Dallas, TX 75254
800-800-2193
972-713-9909
972-713-9598 Fax
Their names are Jeff Gibens and Bill Tatum
BEWARE!!!
They contacted me through Sign Search .com but of course they are not on there now
These people give Sign businesses a bad name .
And make Good and Honest Companys look Bad
Neon lighting & Electric Signs
- Read more...
- 0 comments
- 7,107 views