We have had 1 in the shop for about 1 yr now and have use run through a couple big boxes of 1/8 rivets thru it. Does get jammed up once in a while, but its a easy tool to clear out a jam. Get the bigger batteries.
Wow that does not sound like Sign Comp. Whenever we order kits from them we have them within 2 weeks. Did you call them and make sure its an order and not just a quote