Approx 1 month ago I hired a company to permit, install, and survey a channel letter job. Upon reaching an agreement the installer was asked for any further details and requirements the channel letter sign must have before the sign could be installed. The company responded by saying everything was in order. We decided to deliver the sign and stay until the job was installed. Everything went great until the next day when the city came and told our client the sign was illegal because it had not been inspected. The company we hired to do the install failed to get the right permit. IN return, the city told our client that they could not open until it was taken care of. Our client then decided not to pay us. We had already paid the installer and contacted them to tell them about the situation and that they were at fault. The installer said they would take the sign down and have all the appropriate permits and inspections. Weeks go by, still nothing of the sign. Then we recieve a bill for $700.00 from the installers that states they are not installing the sign until more money is recieved. By this point our client is in a fit of rage.
The main question is..
What actions can we take towards this installation company? We have written eveidence of all our conversations via email. Even after contacting the owner of the company he stated and I quote, "I don't have time to talk you now, or ever."
Anyone ever delt with this?