I've tried to get quotes multiple times from watchfire. First few times they just blew me off. After a couple years I tried again. They won't sell to me because they already have good relationships with sign companies in my area. They said if I want to use them I would need to go through one of the competing sign companies that they already use. I guess they have plenty of customers and don't need any more. Oh well, there's plenty others to choose from. Daktronics has pretty good customer service in my experience. I've also talked to Optec and seen a lot of their displays lately.