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Sign Lady

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Posts posted by Sign Lady

  1. 31 minutes ago, jboles9134 said:

    Angie, was this another Sign Companies handy work or was this a Licensed Electrician doing sign retros. We have a few locally doing this type of LED stuff too, and I have found mixed bag of nuts, some some of it is OK, but other stuff falls into this SHIT SHOW category as I call it.

     

    This is a new sign we had to install faces for a Dollar Store, lot of work to just have LED's where a Stick Product would work and if you have a warranty issue you just take the stick out and insert a new one. In my opinion works better and less time out on the repair.

    20181007_131204_resized.jpg

     

    It was a sign company.  This same guy did a motel just down the street from this restaurant kind of like the picture of the dollar store you posted.  Except this jackass used .040 aluminum strips he cut by hand and attached modules to it.  When he got on site, he apparently figured out he cut the strips too short at his shop, so he cut short pieces to make the length he needed, drilled holes in each end and attached the short piece to the long piece with zip ties!!  The customer called us a couple of weeks later because he noticed his sign wasn't lighting up like it should - half of it was dark - so he wanted us to come "check out the work that had been done" - so when we got on site to check it out we found that the zip ties had failed and over half of the pieces along with the modules were laying in the bottom of the sign!!  The owner said he was going to make the guy come back and put in L.E.D. lamps like he paid for!  We haven't heard anything else from him, so I don't know what happened.  I thought I would give him a couple of weeks and check back with him to make sure he got it fixed.  It is a shame and disgrace that people are doing this kind of work.  Makes us all look bad.  Pisses me off!

    • Like 1
  2. The face blew out!  Sign has been there a hundred years and never had a problem with the faces blowing out.  I kind of figure it may have something to do with the modules around where the faces fits in causing it not to be able to be put back in correctly after their "L.E.D. retro"??  Couldn't fit close enough to the sign because of the modules.  The customer PAID for L.E.D. LAMPS - or that is what he was told they were.  I have sent him photos of what he actually got and am awaiting his response as to what he wants to do.  Knowing this customer I feel sure he will want me to make it right.  I don't think he will want to leave this mess.  To add insult to injury, they used the extra cheap modules that won't last any time.  This customer got screwed all the way around on this deal.  He won't tell me how much he paid, but I know it likely wasn't cheap.  I feel bad for him, but that's what happens when you go with the "cheaper quote"!!  

  3. Holy Heavens!  Just when you think you have seen it all you come to the wonderful Sign Syndicate and see this.  Did a sign company actually do this??  I had a customer call me last year because his sign caught on fire.  The reason it caught on fire is because it was built out of 2 x 4s and press board with red vinyl holding the "face" on!  I think I may have posted a picture of it back then.  Can't find the picture right this minute.  Then there is this jewel they found a while back.  The customer just could not understand why there were so many dark spots in the2019-06-20_111055.thumb.jpg.ff1b7ee3b4344345e240cecc80a4062e.jpg faces.  It had never been like that before the last "service"!  LOL

  4. If you find a good one in this region (NC or SC) PLEASE let me know!  When you hire one they think they should make $50 an hour and run the entire place because they know everything about everything.  A true pain in the hind parts!

    • Like 1
  5. 12 hours ago, Batch said:

     

    It wasn't a great deal cheaper. It saved my guys from having to drive an hour each way though. I also think it helped for them to take the class and test in a familiar environment and on our equipment in our yard.

     

    Though it was a little hectic shutting down most of our installers and service people.

     

     

    Thanks for the info!  

  6. I know I have said it before, but it bears repeating - thank you for this site!  It has helped me more times than I can name.  If you want to know what is going on in the industry & or what National to stay away from, this is the place to find out!  You supply a great service to those of us that work hard every day to make this industry better!

  7. 2 hours ago, Batch said:

    We had a company come out and certify 10 of our guys. 5 passed and I had to send the other 5 and 1 new hire down to Miami to pass the parts they failed (mostly the math part of de-rating jib booms). All 11 now are certified.

     

     

    Then in 5 years we have to re-certify. But, my understanding it will be a much easier process.

     

    If you don't mind me asking, was it cheaper to have them come to you??

     

  8. Didn't know you could do that either!  Don't know if that would work for mine because it is a 17 ton Manitowoc - I think the max it will lift is 11,000 pounds - even though we rarely lift that weight.  Just looks like there would be some kind of exemption for the small guys like us that don't do that kind of construction work/lifting every day.  They are going to eventually make it so the small guy can't survive!

  9. 1 minute ago, Rocco said:

    TBH, I think that it is possible that my agent misunderstood what was requested.   My ins agency was bought out by another company and we had "issues" with them for a while.   Missing COI's, delays in getting COI's sent out, no call backs, etc.  it's gotten much better but I'm still checking around for another ins agency.  I'll run it by them again and see if I get a different answer.    However, sometimes these ins companies have really weird policies.  

     

    Yes, and getting weirder by the day!  I think they sit around all day and come up with new ways every day to charge us more money simply because we go above 6' in the air!  LOL

  10. I agree with Paul.  I think your agent may be misinterpreting what they are asking for??  Simply because he/she may not understand the sign industry & what we do.  It's rare to find one that does understand it though.  Especially in a small market like mine.  I don't think Chandler would require you to insure every vehicle on the job site.  But there is another way around what they are asking for if that is what they are asking for.  My guys very rarely drive their personal vehicles to a job site, but they have before and in the cases that they have, I always get them to park in a big box store parking lot & then I pick them up & take them to the job site.  Most folks/owners you work for frown upon having a ton of vehicles on the job site anyway - mostly for space reasons & not having to shuffle them around all day when they get in the way - having to do the shuffle multiple times a day also causes lost time from the work you are doing - have to shuffle to get them out of the paver's way in the morning - then the brick mason's way in the afternoon. That has been my experience anyway. There is always a work around with these kinds of things these Nationals are coming up with these days.  Then you can honestly tell your insurance company that your employees do not drive their vehicles to job sites.  Ever!

  11. WOW!  Another reason not to cover us??  It's already hard enough to get insurances if you go above 6' - now they want to disqualify & not cover for vehicle wraps?  Glad I haven't had that one thrown at me yet.  I have my insurance with Auto Owners & it just renewed with no issues.  Granted, we don't do a lot of vehicle wraps, but we do some.  It would be interesting to know what the mind set is on that & the reason they changed for that specific process alone.  Because that is such a specific process to pull out of all of the other things you likely do to cherry pick as a reason to not cover you.  

  12. 2 hours ago, Signsfast said:

    you cant have your feet off the bottom of the bucket/basket

     

    That's what sucks the most.  When OSHA catches one of these jackasses doing something so assanine, the rest of us pay for it because then OSHA puts a microscope up the rest of our backsides.  

    • Like 1
  13. 17 hours ago, Signsfast said:

    "We have a service opportunity in your area for 1 man in a bucket truck our NTE is 275"  does that sound familar?

     

    Yes, it does.  I always tell them I don't send just 1 man out on a bucket truck!  My WC insurance company won't allow it - and since I am paying their insurances for the job, I stick to that.  They have zero skin in the game and if somebody gets hurt, oh well - not their problem. 

  14. 1 hour ago, UFB Fabrication said:

     

    So here is where I stand on this.  I have to follow all City, County, State and Federal laws.  I pay for workers comp and liability Ins. I pay Sales, Realestate, Corporate, Personal Property, Sales, Fuel, Utility and Other taxes. I am under the thumb of UL, OSHA, EPA, MODNR, DOT, IFTA and bunches of state and local regulatory agencies. We also have Business licenses, State Registration and other fees to "allow" us to be able to do business. We are also at the threshold of going over 50 employees which ads another layer of costs and Bureaucracy.  We have all kinds of internal safety programs, HR stuff and on and on and on.  

     

    The sign business as a whole IMHO is in 4 groups :   1 The Big boys with a bunch of National work and hundreds on employees. 2 Medium size companies that have all the responsibilities of Group 1.  3  small shops who really struggle to meet all the requirements to be legit. Lastly Group 4 These are folks who skirt every rule and regulation they can. They  are plain and simple HACKS. The have no business doing what they do. They cost everyone else more in everything that legit companies do correctly, yet still compete at the bottom keeping a great percentage of the retail jobs bid to cheap.  I feel the Sign associations need to step up pushing local code enforcement and others to either make these folks play by the rules or go away.  The sign game is a serious business. With public safety concerns and the skills and talent to design, build and install a decent product.  Nobody like a RAT and wants to turn someone in to OSHA, EPA or the local AHJ, but the Rat is stealing your cheese by allowing him in your yard.

     

     

    Could not have said it better!  Unless and until those of us doing it right take a stand against the "hacks" I feel like we are complicit in what is happening to our industry that most of us love and work hard every, single day to protect.  Also, unless and until we start to take a stand against these low ball NTEs being sent to all of us, we are going to continue to get the same results shown in that picture.  You can't even drive your truck out of the yard for the $150 NTEs I have seen coming through here - or even $200/$300 ones when you come down to it.  Not unless it is down the street from your shop.  With all of the insurances, licenses, fuel costs & labor costs by the time you are done if you accept a $300 NTE you make nothing when all is said and done.  You paid to have work done for THEIR customer to make THEM look good - most of the time without even a thank you from rude, pushy PMs.  If they low ball & sell to their customer something that they can't find one of us to do (and they wouldn't do themselves for that amount), then that's their problem.  They have to stop promising their customers something that they know is too low for what they want done.  If we all stand together, they will have to stop doing it.  Or if not, they will get what is in this photo and their customers will begin to revolt too.    

  15. 7 hours ago, UFB Fabrication said:

     

    This is the perfect illustration of why this business is in the shape that its in

     

    You are exactly right.  The rest of us have to fight this stereotype every day.  Pathetic!  Pisses me off.

    • Like 1
  16. 43 minutes ago, Frank Murch said:

    First, Thank you!!!  All the comments were great and forced me to rethink.  I think i will modify the employee handbook and add this section

    PERSONAL PROJECTS

    You may do personal projects using the equipment, and shop. Here are the rules to do this:

    - All project must be requested and approved. The form to do this is below.

    - occasional personal projects “not for profit” like fixing your car, a banner for a birthday, a set of address numbers for the house, are generally not a problem.

    - Projects involving a customer.

    1. If the project could be seen as in competition with the company, it will not be approved
    2. If this is a job the company would bid on, the job should go through the normal process and get an employee discount.
    3. If it is a paid project that is not of interest to the company, it may be approved, but there is a small charge to cover equipment wear, and utilities.
    • All material must be paid for or scrap be approved by the owner
    • All work areas must be left clear after use and/or at the start of the next shift
    • If you break a consumable tool (end mill, drill bits, small hand tools) you pay for. If it is a larger maintenance issue, I will cover it.

    No side jobs get priority. Company jobs go first.

    The approval form with the legal statement is attached.  Basically my thinking is this:  If it helps the employee and does not harm me - I am OK with it.  I need to stop and materials "walking away" and protect myself from an insurance point of view.  I also can not tolerate projects that are competitive to the business.  On the other hand, I do not care if a guy makes a $100 on the side - It is a perk that might keep a good employee here. So this is where I am landing

    personal project approval form.docx

     

     

    I would check with my insurance agent to make sure this CYAs you.  I don't know about your area, but with my area if I were to type that up they would tell me it isn't worth the paper it is written on.  According to folks around here, I can't hold harmless anybody doing anything on my property.  I am responsible if they get hurt no matter what they are doing or when.

     

  17. 4 hours ago, wizzy00 said:

    Wayne is right about the workman's compensation. A show on one of the popular TV court shows had a similar case in which the business was held responsible. I have bee amazed over my 44 yrs in the business at what the employees seem to think they are entitled too. We used to let an employee drive the company bucket truck home as to give him a break in his travel to and from work expenses and found he was trimming trees after hours and on weekend. Any accidents or damages became our responsibilty.

     

     

    WOW!  Now that's a whole new low.  Not to mention the fuel and truck wear & tear.  Like I said, there is always that one that will take 10 miles.

     

  18. Typed this earlier, but it must not have posted

    I allow my folks to use my shop, equipment and scrap materials for their own stuff, but never for profit.  If they have to have more than I have in scrap, they have to buy it at my cost. 

    I don't mind one bit if they do their kids projects, or banners for their sports teams - on their own time.  There is always going to be that one that takes advantage - give them an inch and they take 10 miles and screw it up for everybody else.  If I find one of mine doing that, I will stop it for everybody.  If they take advantage of my kindness, it stops.  I want to keep my guys happy too - but not to my detriment. I don't ever let my guys do the "small stuff" because I don't want my customer to feel like I didn't want to do their small job.  Don't ever want a customer to feel like that. 

  19. I agree with the other guys.  I allow my folks to use my place for their own stuff.  Never for profit.  I think it sends the message to the customer that it was so small you didn't want to mess with it.  I don't ever want one of my customers to feel that way.  Like with anything else, there is always going to be that one that you give an inch and they take 10 miles and abuse it.  If ever one of mine abused it, it would stop for all.  I am kind to a point, but don't take advantage of my kindness.  Sounds like you already know what you need to do.  Probably going to be hard to do it, but you can't let employees, no matter how great, to take advantage of you.  Especially while using your place, your equipment and your materials!  Not cool.

    • Like 1
  20. Great post Erik!  Some folks (Democrats) are upset about the "war" President Trump is having with China (and others).  I say it is about damn time!  Every President before him has tip toed around what they have been doing trying to appease them for whatever reason.  The big dog is in the house now, and he is kicking down some doors!  I say HALLELUJAH!  It's about damn time!

    • Like 1
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