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Sign Lady

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Posts posted by Sign Lady

  1. I spend hours and hours and hours (days) drawing sometimes on one project - it's typically those customers that end up not purchasing the sign!  Drives me NUTS!  I have been kicking around the idea of starting to charge for the design time before I present the drawing to them, but I have asked around and no other sign company around here charges for artwork, so I'm still torn about what to do.  But I think it's unfair for me to spend days and days on a project design and the consumer not expect to have to pay something for that time.  Especially those that don't purchase the sign and take my design to the next sign shop to have it manufactured!!  Thoughts??  If sign design was all that I did like you, Matthew, I wouldn't even start on a design without some form of payment up front as a deposit and I wouldn't let my design leave my hands without a form of payment for the balance that couldn't "bounce"!  If design was my livelihood, no way would it leave my office without payment in full unless it is someone you trust a whole lot!!

  2. Very sorry that happened to you.  Wonder what in the world he did to have the IRS seize everything he owned??  That's crazy!  Hopefully he didn't own the properties where the stores are so you can file a lien on the property so the actual owner of the property will have to pay you.  Not really fair to make them pay, but better than you losing all of that money!!  Best of luck getting paid.

    • Like 1
  3. 2 minutes ago, flexlumesign said:

     

    Walden Galleria Mall - Pyramid Mgt. Clay Hoffman - 716-681-7600 ( we are on their approved vendor list and meet their insurance requirements) (our customer)

    Buffalo Bills - Joe Frandina - 716-648-1800 (our customer)

    Buffalo Bisons -our customer

    M&T Bank - Keybank - Northwest Savings Bank

    Zoom Tan - we are just finishing fabricating and installing for 14 different locations -Christina Holden - christina@zoomtan.com - our customer

    Tesla - Cheryl Blackwell - chblackwell@tesla.com  

    Please visit our website at www.flexlume.com

    We have done work at the Boulevard Mall in Amherst - Eastern Hills Mall 

    And of course like everyone else we do a ton of work for the national sign companies - ICON - Walton - Persona - AGI - Cummings - Lauretano - Chandler -Jones - Anchor -Brilliant etc

    Doing a 20 location permitting and install for McDonalds for Bailiwick currently

     

    Hope this helps - if you need more detail e-mail me at mholland@flexlume.com

    thank you!

     

    Fantastic!  I think this will be enough for him.  I will pass everything on to him and have him get in direct contact with you, if that's okay?

     

     

     

    Thanks!
    Angie

     

     

  4. 23 minutes ago, flexlumesign said:

    hi Angie,  We are right in the city of Buffalo and we have been around for over 114 years - work with most malls in the area - fabrication, installation and service. can send you some references if you like. thanks for the opportunity.

     

    That would be great!  I know he is going to ask me for some references.  He trusts me a lot, but since I am not there to over see things, he is going to want to make sure it would be just like I am there.  

  5. Hey guys & gals!

     

    I have a long time customer of mine that is actually from New York, but has a bunch of properties in my area that I maintain for him.  Great guy/group to work for.  He has a sign in the Buffalo, New York area that needs to be replaced at a mall he owns.  Please either PM me or send me some recommendations that I can send to him that could take care of that for him.  He is a great guy, but he expects first rate work and nothing less.  Of course I know all of the folks on here do nothing but first rate work!!  Any help to help my customer will be greatly appreciated.  He also pays VERY well!!

     

    Thanks!

    Angie

     

     

  6. 16 minutes ago, Erik Sine said:

    Dave,

     

    Our previous wonderful Presidents have let other countries have their "way" with us.  We haven't had fair trade up until now.  When has NAFTA ever benefited our Farmers, factories Automobile plants etc for us?  Our farmers are suffering and losing their farms, our plants ar just about shut down in the last 30 years.  Our largest steel plants are about to shut their doors. 

    Other countries tax our exports 25%+, we tax them 2.5%.  Is this fair?  Does Canada do this?

    When you say "his way" you mean our way, because this President, our President is following through on promises he ran on and was voted in to fulfill, like him or not.

     

    Cost for us may go up for the short term (hopefully), and that's something we may just have to bite on a piece of leather for bit, but this is to get/rebuild our industry back up because we're losing it.

    Amen & hallelujah!!!  Yes, OUR wonderful President!  And he is wonderful!!  Someone that finally has a backbone & could care less about the PC crap of the past.  These Countries think they can tax and tariff us to death and we are supposed to just sit back and take it up the tail pipe and not reciprocate!!??  Not anymore!  GYNORMOUS trade deficits all around.  We have somebody in there now that is standing up for business people - and the rest of the Country - and letting those Countries know we will no longer be taken advantage of.  NAFTA is not a good deal and has let other Countries walk all over us.  I am all for trade, but it has to be fair and equitable for ALL parties, not just everybody BUT the United States.  This President gets that!  Thank GOD!  Yes, we may have to pay a little more until this all shakes out, but I pray he holds Canada and everybody else's feet to the fire until they make a good deal for both parties.  Let the deal making begin!  Our U.S. aluminum and steel manufacturers will now have a level playing field instead of having to shut their doors.  That's a good thing!  

    • Like 2
  7. 8 minutes ago, wizzy00 said:

    Hi Everyone. A lot of your aluminum come fro us in Canada. Now your wonderful president has decided he might be adding a 10% tariff to our aluminum coming into the US.

    I  understand the Canada provides 90% of the aluminum to the US. He has also talked of adding 25% to our steel also. AS of right now all these tariffs are on hold as long as he gets his own way with the NAFTA talks.

    If the NAFTA gets cancelled both the US and Canada will hurt. Since much of our raw materials is exported to the US to made into items such as parts etc. and then shipped back to Canada.

    Expect it, to get worst.

    Presently here in Canada, I have been filling in part time (I have been retired for 8yrs) at a sign company, that due to costs is started making his fillers out of steel and having them galvanized. Honestly I do not agree with it, its like going backwards again.

    Good Luck everyone on both sids

    Dave

    We typically don't get political on this website, but I can't wait to see the responses this gets!!  LOL

  8. 6 minutes ago, Twright said:

    I have two main suppliers I buy from.    They both quoted me on the materials I normally buy back in January, and only one has stuck to it!  The other says they cant even come close and cannot understand how they can give me that pricing and swear it will change.

     

    I just ordered the same .050 from both companies last week and there was a $9.21 difference per sheet between the 2.   With price differences like that there is no way we can afford NOT to go with the cheaper vendor.   Not only that but they also have better service and very rarely have they ever screwed up an order unlike the other.

     

    As an example of a current cost similar to one listed in a post above: 4' x 10' sheet 3003 of .125 MF   $122.60 per sheet  this was purchased last week 3/12/18

    Just curious - who is your vendor?  I need some 4' x 10' sheets for a job I am currently doing, and I haven't been able to find it for that kind of price!  Last I ordered that size the price was $150 a sheet!

  9. On 3/14/2018 at 4:08 PM, UFB Fabrication said:

    So it seems that even though the American mills did not have any cost increase it seems as though they look as an excuse to raise prices.   We buy a pretty large amount locally I was wondering who the SS folks are using either regionally or nationally. As we have our delivery trucks from coast to coast rather then dead head back we can pick up 10 - 20,00 pounds on the way back.  Places we have buy us and have bought from Eastern. Alro and Haggerty. We have tried to follow most companies and use the lean way of bringing in stock say 100 sheets at a time but we need to re visit this.

    BTW if you have checked your prices in the last few days sit down.  We figure between when we got a PO from the customer to ordering the material about a 5 G increase on 1 project.

     

    That sounds like price gouging to me.  Just saying.  I am checking with my vendor right now to see if they have had an increase.  I ordered some aluminum last week and the cost was the same as it was the week before.  Just checking with them to see if it has changed since I ordered last week.  I will let you know.  

  10. If you install below 45/50 degrees you are going to have trouble down the road when it warms up.  I actually much prefer even warmer.  I don't typically like to take flex face installs in the winter for that exact reason.  Some customers don't want to listen to your expert opinion, they want their sign done right now.  I don't want to be responsible for something I warned them should not be done in the first place.  As soon as it warms up and that face warms up, it is going to relax every time. Nothing you can do to stop it.  You cannot pull it tight enough to prevent it - especially if the material is 28 degrees or less.  If the customer insists, do like others have said and CYA by having something in writing that you warned against doing it and are not responsible when it happens.

  11. On 1/22/2018 at 11:07 AM, Erik Sine said:

    If anyone has problems signing in can you let us know?  i.e. having to constantly change their password to sign in.

    Please reply or email us at admin @ thesignsyndicate.com

     

     

    Me!  LOL - But it could just be this old woman losing her mind.  

  12. On 1/19/2018 at 5:06 PM, tdewitt said:

    In my experience when they come down they would need to be destroyed as they are no longer a logo/concept that the company supports, I think the whole antiques guys going around and buying the old signs has wised up the major corporations about people making money off of their brand... I would bet that if he were to look into his contract with Hyundai, there is some verbiage in there to support this.

    I have taken down several Ford, Chevy, Chrysler, GoodYear signs and had to provide photos of them being destroyed to the company. I also completed a big casino sign renovation project that included removing a flex face cabinet and installing channel letters, when I took the cabinet down, I just cut the face out instead of removing all of the clips to access the mounting lags. I rolled up the old flex face and threw it in the dumpster, I was contacted by the casino a couple of weeks after completion of the project to advise me that if I didn't remove the post from Craigslist and destroy the face that they would pursue legal action against me, I called them up just as fast as I could to let them know it wasn't me and I had thrown it away just as they had asked, come to find out some guy went dumpster diving, pulled the face out and posted it on Craigslist for $500.00! Just my .02....I could be completely wrong but I would check with all parties before I moved forward with selling the signs. 

     

    Yeah, I asked him all of those questions because we have had to do the same thing with signs we have taken down in the past.  We took these down directly for the dealership, not a National account.  I told him I had never been approached to do this with a Corporate sign like this before, but he says he is within his legal rights to sell them.  I hope he has really checked.  If not, it is on him.  I don't think we are going to find anybody to buy them anyway, but you never know.  I really appreciate you responding to me, Travis!  Have a great week!

    • Thanks 1
  13. Hey guys and gals!

    I have a very unusual question.  One I haven't been faced with in all of my years in business.  I have a customer that just purchased signs for his Hyundai dealership a couple of years ago - between that time and now, he built a new dealership here in town.  Between the time he purchased his new signs and finished construction on his new dealership, they changed logos and what their signs look like.  He said had he known they were going to do that he would have never purchased these signs because he knew he was going to build.  Hyundai naturally didn't tell him either.  Since they changed everything, they wouldn't allow him to use his almost brand new signs for the new location.  So, with all of that said, he wants me to put his old signs (photos attached) on the internet to see if I get any bites to purchase them so he can try to recoup at least some of his money.  Do you guys know anybody that would be interested in purchasing these kinds of signs?   Photo 130553 is of an "arch" that goes over the door.  It is constructed out of ACM panels._20171128_130553.thumb.jpg.fe2bf4a75700f98f1b746eb94f938f66.jpg

    _20171128_130434.jpg

    20171128_130517.jpg

    20171128_130620.jpg

  14. 21 hours ago, eugene@signmakershc.com said:

    Been extremely cold here in Kentucky.  Had slick road several days so far this year.  We've only worked outside 5 1/2 days so far this year and we had the entire month of January booked in early December.  We have installs out the wazoo and about 40 service tickets, everyone's complaining, but tough shit.  I don't put my trucks on the road when it is slick, and I won't ask my guys to go out in weather I won't go out in.  They'll just have to wait.

     

    I have people bitch all of the time because I won't send my guys out in down pours. They always say "electric companies do it" - I always say I refuse to put my guys out in something I wouldn't go out in myself and sure not going to take a chance of getting one hurt. Workers' Comp insurance is high enough with no claims. Can't even imagine what it would be after one. Glad to know I'm not the only one that thinks that way. I wad beginning to think based on what they say that I'm the only one!!

  15. 2 hours ago, Brian said:

    Luckily we have the luxury of deciding not to go out in the stuff unless and emergency.   There is some benefit to being the owner.   It will be hell the first few days we go out though.  So far no customers are bitching they are all pretty reasonable

     

    I don't send my guys out in bad weather either.  I don't require them to do anything I wouldn't do myself, and working on electricity in the rain or extreme weather is one of them.  My customers raise hell all of the time though, so I need some customers like yours!!  LOL

     

     

    • Like 1
  16. 12 minutes ago, bnicely said:

    We have a CLN 6x18.  it was hit with lightening as well.  We overnighted the motherboard to CLN of South Florida and they overnighted it back to us the next day.  We have been very pleased with their product.  

     

    The problem with ours is we haven't been able to find anybody that will service the dang thing!!  So we don't even know what part we need.  I am sure Gerber would send the part if I knew which part I needed.  In the past we haven't had a problem finding somebody to service it.  But since some of these service companies split apart and or combined they stopped servicing Gerber and only service the newer stuff.

  17. 24 minutes ago, UFB Fabrication said:

    I do know shops that have Gerber and they also seem to like them.  I only worry that Gerber came into the sign Biz like a lion with cutting edge technology 10-20 years ago and has not made any move forward since and everyone else has passed them by.  

     

    On a second note none of these brands and others will not run without need of service.  IMHO that is the key a 100 grand machine sitting is useless.  I want parts the next day  or the software glitch fixed in almost real time.  

    Yeah, I'm sure if I were looking today for one, I likely wouldn't do Gerber for the same reason.  I haven't researched them in a long time, but they were the router to buy when we bought ours.  We will probably eventually replace this one so all of this information is great to know!

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