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Quality Inn


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get manager to get specs from head office

 

63 foot Elliott v60

50 foot 8 ton crane/auger

Skid steer with forks and dirt bucket


www.signworksinc.com

www.wehangsigns.com

Signworks Inc.
Toronto, Canada
416-653-7227
1-877-912-7446

 

 

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get manager to get specs from head office

Yeah, that is what I have done in the past, call corporate get them to send the branding and identity signage packet it to me...but some corporate companies act as if they "ONLY" want certain sign companies to do their franchise signs...well, this customer "ONLY" wants us to do his, so yeah...I think that I'm going to have to ask the customer to call on this one and get the PMS colors, specs, etc....thanks again

Teresa

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Many times the customer/owner does not have a choice of who to use. They have to use the "approved vendor". I have a customer who has a Hampton Inn about 1/8th mile from him. The owner asked for a price on a new high rise. Corporate intervened and said no, you have to use our approved vendor. Most chain franchises won't allow an unapproved vendor. You can install it but you can't build it.

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If you only knew this guy, if you told him that he would be like "ah make me the XXX sign, I dont care what they say"....This customer owns several chains of different restaurants and hotels...we have done all of his, so far, and they are still standing and without any questions. I feel like that the customer is the one owns, bought and paid for the hotel, they are having to pay in order just to carry the name of the franchise, and as long as they are following/meeting the branding and identity of the franchise, than they should be able to chose whomever they wish to fabricate or install their signs, but that is just my personal opinion. I know why they do that, the "approved vendors" are double what another company would charge, as we encountered that with another franchise company we fabricated for him....we just kinda leave that up to him and the corporate offices. He is type of guy that don't always follow the rules...hey, we just give the customer what they want...I agree with you about the approved vendors, but if he calls says he wants us to do it, than we do it, but we do follow the PMS codes and standards for those franchises.....The pylon sign is already there, we aren't having to fabricate anything but the faces, it was a previous Holiday Inn....as long as we get paid, he can deal with corporate on his end....I think he has a packet with all this information in it, or should have....just thought I would ask if anyone may know what the PMS codes were....He has another Quality Inn we done for him before, I believe I found the branding and identity packet on the internet, but now it is no longer available and its been yrs ago, I would have to go to storage files to find it, but was hoping not to have to do that....thanks again for the responses...

Teresa

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    • yes, very weird, that she would decide to steal money, doesn't look like her. She still hasn't respond to any of our emails, phone calls, text messages, she still hiding.  (after we purchased 2 new trucks from her previously and was always very good with emails and calls.)   I had to Open a ticket with the Best Business Bureau BBB, and they reached out to her, and she finally responded and she sent them a highlighted contract we signed and she had a clause that if we canceled the purchasing of the truck we would forfeiture our deposit, but what sucks is that we canceled because Elliott couldn't deliver and was already more than 6 months behind schedule and still couldn't commit to a delivery, and instead they kept raising our price so cover material increases.    When Elliot came up with this, we  sent her an email and she agreed to canceling the contract and returning our deposit, we have an email where she promised to send the check back to us,  she was upset with Elliott and understood the situation, I had to fly someone to Elliott Warehouse and pick up the chassis, we had to drive 30 hours to drop off that chassis to ALTEC, and then flew the driver back to NJ, and all of that was at our expense, the truck with Altec Cost us $220,000.00 and we agreed to that because they promised to deliver when we needed, so we bite the bullet.    I don't understand why would she steal our deposit!! we had purchased trucks from her before, we always paid, we need more trucks in the future.  She didn't incur any expense, all she did, was to place an order from Elliott that never happened, and according to Elliott they didn't get any deposit payment, and they didn't bill her for anything, since they didn't get to do anything regarding this order.      signed CAD Signs contract highlighted.pdf Email.pdf
    • I'll get word out.  This is terrible, keep us updated.  
    • Thanks, should be working now
    • "What's New" isn't working.    I got the following message.   This page isn’t working www.thesignsyndicate.com is currently unable to handle this request. HTTP ERROR 500
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