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sunshine

Board Member
  • Content count

    61
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sunshine last won the day on November 5 2011

sunshine had the most liked content!

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About sunshine

  • Rank
    Apprentice
  • Birthday 06/13/1958

Contact Methods

  • Website URL
    http://www.lacrossesign.com
  • ICQ
    0

Profile Information

  • Name
    Diane
  • Company
    La Crosse Sign Co., Inc.
  • Job Title
    VP
  • Location
    Onalaska, WI
  • Gender
    Female

Previous Fields

  • Company Type
    Vinyl & Digital Shop

Recent Profile Visitors

288 profile views
  1. Sign Construction Standards

    Thanks for all the comments. We started out small, with a few employees and verbal communication was the norm. We interacted enough that we could easily see what someone didn't know and could help them out, again, verbally. We're over 50 employees now, with three locations, and still growing. A lot of that growth came very quickly and veteran employees moved up the ranks, learning new positions and not having the time to teach properly. There's also the question of whether people who perform a job well are good teachers. We certainly have our sign standards but I was looking for something in writing, if that wheel had already been invented. Seems it has not, so we'll work on one. I've been in the business over 30 years myself and I appreciate that it does take a long time to get familiar with the ins and outs of building custom signs. Evidently my original question led people to believe we don't know what we're doing. I was just hoping to find something that would help the onboarding process and get people up to speed faster. Thanks, again.
  2. Sign Construction Standards

    Thanks for your input. I agree completely about the estimator...it was definitely a "got no choice" decision. I see a lot of people have viewed my post but only one response? Are you all just silently wishing us luck???
  3. We have a lot of new employees...in sales, design, estimating, and production drawings. Is anyone aware of written sign construction "standards"? Like when you need to switch from flat faces to pan, pan to flex, what to consider for sign depth, etc? This training by fire is killing us. Is there anything out there to help? Thanks for whatever input you can give.
  4. Identity Management

    Has anyone done work for Identity Management/Identity Business, out of Grapevine, Texas?
  5. Milwaukee Installer Needed

    Thanks, David. I'm very familiar with Appleton. I didn't think they had resources to work at this height, but I'll check. Thanks, again!
  6. Looking for someone to assist with an installation in Milwaukee at 100'. Any volunteers or recommendations?
  7. Looking for an installer for a project in Bothell, WA. Any recommendations?
  8. Can anyone recommend a company in San Antonio, to do a vinyl install?
  9. Bad week

    Thoughts and prayers go out to you. Losing a dog is one of the hardest things in life.
  10. ProSignRepair.com is expanding into Canada!

    Do you have any references? We're looking at the Yesco franchise setup. This seems like a possible alternative, but I'd like to hear from someone who's using it.
  11. Sales Commissions and Incentives

    It'll be interesting to see if anyone else posts an answer to Mark's question. I asked a similar question awhile ago and didn't get one response, so I also appreciate Mark's (from Alltex) input. Thanks!
  12. We're planning on upgrading our crew's cells to smart phones. While talking about it we learned that several of the guys canceled their personal cell phone plans and are using the company phones as their personal phone after hours. Not a big deal for the most part, because there's been no problem with going over minutes. Thought it was interesting though that they decided on their own to give themselves a perk! Anyway, smart phones pose different problems and our Controller says that if someone is distracted by the phone and causes an accident, the company can be sued and held liable (there's precedent for this). We want to let the guys continue to have this "perk", if it doesn't put us in jeopardy. We tend to call our guys after hours to tell them about schedule changes, ask questions about that day's jobs, etc., so it's nice that they don't leave the phones in the trucks, but how can you assure that they're not used for everything else, unless you pay someone to scan all the numbers on the phone bills? Looking for info on what others are doing. Thanks! We're planning on upgrading our service crew cell phones to smart phones. Have others made that move already? How has it worked out? How are you dealing with personal use of the phones after hours?
  13. Vendor Errors

    It is our policy to check everything that comes in for correctness, which includes patterns, lighting, etc., but didn't specifically talk to our receiving guy about colors. The difference is one number on the PMS scale (293 vs. 292). I'm not trying to say we don't have any responsibility, we do, and we'll pay the whole thing to satisfy our customer. I just believe they should share some of the burden. While I know it's common practice, we shouldn't have to be our vendor's quality control.
  14. Vendor Errors

    What would you expect from your vendor if the following happened? We ordered two printed flex faces for a 10' X 13' Super America hi-rise sign. Installed the faces, at a cost more than you might think because we had to rent a crane at $1,360 to accomplish it. One of the face colors is wrong and the vendor admits it is due to a typo by the person entering the order. They are reprinting the faces but won't help with installation costs. Are we being unrealistic to think they have some responsibility? Thanks for your opinions.
  15. no pay BEWARE

    Anyone had recent contact with Nationwide out of PA? Looking for feedback on credit. Thanks!
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