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Kendal I saw this truck before it came to you. It was really nice. I know the company and was very familiar with sam marcum. I know that those guys were very intent on making you a great truck because you had some faith in the new folks running company. I think they are aware that the trucks were not perfect but I can tell you first hand that those guys pour their heart and soul not to mention plenty of money to turn that company around. Is it perfect....I'm sure it isn't perfect but saw their new truck they put in Atlantic city show about a month ago. They again have made some great strides. Truck is beautiful and saw testing video. They were picking up 2500lbs at 40 degrees and swung all the way around truck boom fully extended. It was rated to do 900 lbs at above stated angle and boom length with unbelievable stability. Also keep in mind this was a 50 foot truck with two stages so different then yours a bit but same idea of 550 chassis with load line and jib. Took a ton of weight off end of boom end hung the basket and mounted winch on top of boom placing the winch pulley at the end of boom giving you full reach with load line. I think it's going to be a big hit in market and I know they have appreciated your support and faith in their abilities. Think they delivered a good truck to you and continue to improve drastically with each truck. I also know their truck is modeled on software and know new design is going through structural analysis. Regardless they are good people with good intentions and will not tell you that they are perfect. They in my experience readily admit fault when it is their fault. Bet they sale a bunch of them. So purpose of this post was to let you know that you shouldn't buy into the negative comments. Your truck I saw was very nice and very well priced. Little odds and ends go wrong with all equipment. Did you make a good decision to buy the trucks....I vote yes but the only person that can judge that is you. You may want another one once you see the 50 footer. Also these guys make these strides very quickly...give them 6 months and I'll bet they can compete with anyone in business if they're not there already.