I've never watch Undercover Boss before so didn't know what to expect.
I was expecting more about Sign work, or behind the scenes, but it takes than an emotional roller coaster with individuals. It was interesting to see I suppose, one small aspect of the sign trade with non-illuminated stuff but I wanted to see more than the individuals the CEO met along the way, and their troubles. It was almost a little dark.
Don't get me wrong it was nice for her to help them out, I was just expecting more from all the marketing our media and leadership has made it out to be, or wrote about it.
"Going undercover allowed me to step into the shoes of our employees and franchise partners to better learn the ins and outs of what makes our company successful, as well as where there is room for improvement. We’re not just selling a commodity; we’re helping businesses solve their visual communication challenges. I specifically went undercover to learn what additional training and tools our employees need."
I didn't see too much of that other than the CEO of the franchise getting personal with the people she met, and BTW, their not her employees and the sign industry is not a "commidity", their her Franchisee's who are another business like Ram Signs in Phoenix Arizona (Scott) that DBA, or doing business as "Fast Signs".
To the outsider viewing this program, the Sign Industry can look interesting, this show gave them a peek. I'd like to see more excitement and industry inspiration next time, less of a "Oprah Winfrey" crying session. But again, I've never watched Undercover Boss and I don't know if that's the Purpose/Theme of the show.
Everyone else will have their opinion and view of this show but for me in viewing the show I saw this CEO ( Catherine Monson ) of FastSigns, as a little weak and not too confident, it also showed how out of touch some of these business people are with the industry/business they run (We also have other individuals like here who are in leadership positions of this industry so it's not too surprising) , and it put a little bit of a bad light on the industry, or gave it a dark light.
That's as far as the industry is concerned, but she's real compassionate towards others, but these are two different worlds.
Maybe they can do a part II with companies like YESCO, Blair, and a few others come to mind where they show the riggers of working on top of skyscrapers installing a sign where helicopters are used. The ideas can be endless, and to see a job from the salesmen to fabrication, to installation would be fascinating.