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Field Service Technicians in Thornton, CO and Foothill Ranch, CA locations


Matt-SDS

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SDNS is a subsidiary company of SDS, Inc. A dynamic, international manufacturing company with offices in Seoul, South Korea, Irvine, CA and Boulder, CO. SDNS provides equipment sales, parts, service and technical support to our electric sign and steel rule diemaking customers throughout North America. We are seeking a field service technician to perform machine installations and provide on-site service repairs and remote technical support to our customers throughout North America. Comprehensive, training on our equipment will be provided. Frequent travel of up to 75% is required, occasionally on weekends. This is a great opportunity to accumulate airline miles and hotel points to pay for vacation getaways!

Responsibilities:

  • Read and understand technical manuals
  • Customer-site installation and training on new equipment
  • Customer-site troubleshooting, repairs, training, and service on existing equipment
  • Remote Team Viewer and telephone support, diagnostics and training
  • Test parts and devices
  • When not supporting customers directly job requirements consist of, but are not limited to the following:
  • Engage in providing tech support to SDNS customers from 8am-5pm M-F
  • Actively engage and participate in the development training and technical support documentation, training videos, demonstration videos, tutorials, etc.
  • Perform Local service visits or installations
  • Any other activities not specified above as directed by management to help support SDNS, Inc. and/or its customers


Qualifications:

  • Professionalism
  • Detailed, organized, and self-guided work ethic
  • Solid mechanical, electrical, hydraulic skills
  • Computer/technology literate
  • Ability to communicate effectively with people from differing backgrounds
  • Willingness to work hours associated with the manufacturing industry
  • Knowledge of and ability to use industry tools/equipment
  • Clean driving record and valid driver’s license
  • Have, or be able to obtain, a valid passport
  • Able to lift up to 75 pounds
  • Ability to stand for long periods of time


Safety Requirements:

At office and customer site, follow all safety requirements, procedures and protocols.


Benefits:

401K, Dental, Medical, Vision

 

Compensation:

$55,000 to $75,000 per year

 

Thorton Application:  https://www.ziprecruiter.com/job/37284dbb


Foothill Ranch Application:  https://www.ziprecruiter.com/job/6bd88264

 

 
 
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