Hello,
Thank you very much for your fast rsponses. I will provide more detailed answers, I am just checking in, I have to get down to the store.
Yes, we did verify he did the sign for the business next to us, yet that was 7 years ago, and their only complaint is that the vinyl he put in their window (store hours, etc.) is peeling up, but the sign has had no problems.
Westcoast, thanks for posting the pictures, that really helps. And yes, Joemomma, hindsight is 20/20. We did ask for 2 bids which were about 1K higher than his, and he stated it is because he doesn't have the overhead they have and it's a second job for him so he isn't solely dependent on signage for a living. He manages the buliding dept. at Home Depot.
If he returns my calls today, I'd like to ask him why there is no neon tubing behind the letters. He may say he was going to add them when he connects the electricity. I would like to know if can can realistically put the neon light tubing in after the fact it is already on the raceway and mounted, and if he says he had intended to, if it's a tall story? In other words, if I am armed with knowledge as to how the assembly is done, then I can call his bluff.
Thanks so much guys, this is unreal and I apprciate your kind help.