kknackstedt

Optec continues to honor our 5-year warranty on all LED displays. If you are having an issue getting replacement parts, please call our tech support department at 800-876-1668. They'll be glad to help you. Keith Knackstedt Director of Marketing Optec Displays, Inc.

Optec has never filed for bankruptcy. I think these posters are referring to a former dealer of ours.

All, There's nothing wrong with criticism, but when many of those who are criticizing either represent or work for Optec's competitors, I would be a little skeptical. Of course, since I work for Optec, I admit that I'm biased in the other direction. If anyone wants to learn more about us, I invite you to visit us at ISA (Booth 4128) so that you can see our products and meet our people first hand. There are usually several dealers in our booth so if you want to speak to someone who sells Optec products, this is a great opportunity. Who knows - you may discover that we're not exactly what our competitors claim we are. ;) Send me an email and I'll be happy to send you a free pass to the show. Keith Knackstedt Director of Marketing Optec Displays, Inc. kknackstedt@optecdisplays.com

dlaw, I'd be interested in knowing more about the problems you've had with Optec. If you don't mind, could you please send me an email detailing the issues you've mentioneed? I'd like to see if we can use your experience to improve our service. Sincerely, Keith Knackstedt Director of Marketing Optec Displays, Inc. kknackstedt@optecdisplays.com

Westcoast Sign Guy: Sorry to hear that you've had difficulties working with Optec Displays. Please send me an email at your earliest convenience and I'll be happy to help resolve your issue. Keith Knackstedt Director of Marketing Optec Displays kknackstedt@optecdisplays.com