I have come across the same thing with reps calling or stopping by daily it seems. Just this week another one of my neon contracts shut down and went all LED. Why? they are getting LED's so cheap now that the price is less than neon per foot on some brands. The quality of signs today is no what it use to be. Now it is how quick and cheap can I get it for. I can only sit and watch how some of these companies who pretend to go "green" with LED's think they are really saving more in the long run. Not that there are not any good LED's out there but just like neon quite a few years ago, when it went "bad" with everyone making it or some yahoo installing it wrong causing all kinds of problems, I see similar things in the future or worse for LED. There are too many "China' companies trying to get all the business in LED's and flooding the market with cheap designs. I kinda call it the "WalMart" mentality. We have already seen problems with a few national companies that switch to LED....some less than 2 years of being lit.
I guess not much can be done until all the "junk" LED's are weeded out over time...Going to leave a bad taste in someones mouth just like Neon did awhile back....