Vikki2021

The bad thing is they owe us money from a recently completed job and are threatening to deduct the two grand from that payment, otherwise I would just laugh it off.

Question: If you have done an installation that requires you provide a one year warranty and you do so, then there is an issue with one of the signs, which you return to repair, and then a few months later, the store calls the company that hired you for the install and says they are having another issue and that company takes it upon itself to not inform you, but calls another sign company in, unbeknownst to you, and out of the blue calls you to try to collect. And I must note here that the amount the other company charged, for some simple caulking and an hour drive is over $2,000.00, which is more than you were paid to install the damn sign. Should we have to pay that, given the warranty was with us? This would set a presidence that even though you did the install and the warranty is with you, the company that hired you can use anyone to make the repairs, without your knowledge, and then stick you with the invoice. Thougths?

We are bidding a small sign package that requires weld on studs. I checked with Howard Industries and they say they can't do them. Any suggestions.

Our phone has not rang in over 2 weeks. Have work that needs finished but a lot of suppliers aren't open.

HA Don't live in Maryland. Our STUPID governor is saying he is most likely not going to allow the state to open up until January 2021. We are allowed to be open but there is no work to speak of. This has gone too far. Americans need to rise up - and fast.................

We are still, here in Maryland. Some places have asked us to not show up beginning next week as they don't want any vendors on site but other than that, we are doing our thing

Well, Maryland just shut down "Non-essential businesses" . Too gray an area as they aren't specifically calling out the trades they consider non-essential. Anyone else run into this?

I do too think this is an engineered virus, meant to bring this country to it's knees. And for a very specific reason that I won't get into on here because I will lose my S**t. I am not afraid of the virus. I am afraid for what's it doing to our lives as free (for now anyway) Americans

We had several fairly large jobs that we should have received the PO's for by now so I called and asked about it. Was told they have been put on hold until further notice. So, thinking would be a good time to catch up on some smaller local jobs and then find out can't get supplies as easily as before. Still plugging along though

Yep, I smell a rat. Owe almost $14,000.00

Yes, the contract had terms but no where was it stated I was to fraudulently sign an affidavit claiming to be paid when I haven't. I did receive correspondence today. PM saying I haven't sent in the invoices and they would now be considered as filed late. So, I sent her a copy of the email sent to me by HER AP department stating the invoices have already been received. I sent them again anyway. At this point I think a call to THEIR customer will resolve this issue very quickly.

Well, the paperwork they sent was worded to say that we had been paid in full. When I asked did that mean she was sending out a check she said no, after the paperwork is received it would be another 30 to 45 days for a check to be cut. We all know what 'check to be cut" means. It then sits on someone's desk for a few weeks, then gets signed, then sets again until they decide to mail it. I still have not received any communication from them, nor any money from them. I beginning to think I would be looking at another ImagePoint disaster if I would have signed this. Something just isn't right

UPDATE: I told them I could not sign a false document, let alone get it notarized. Told them when I get paid, I will complete the documents and send them back. Haven't heard a word from then since. Haven't received a check yet either.

We have received a lien affidavit the company wants us to sign claiming we have been paid the said amount due for the jobs we completed. As we have not received any payment, I contacted the company to ask if a payment would be coming before I signed the document, which they want sent back to them within a few days. I was told no, the payments terms as stated in the contract would be when they would pay by. Has anyone else had this situation? I don't want to sign something legal saying I have been paid when I have not. This whole project has been a nightmare so I am hesitant about signing this.

Well, just wanted to let everyone know that SignComp contacted me and I found out the order was not placed by my sign supplier until December 1, and they shipped it out on December 8th and it should be delivered today. Colleen from SignComp called and was extremely nice. She said I could order directly through them and bypass the supplier. She is keeping an eye on the delivery as well. Thank you all for your help and comments! It is why I love this site.

I clicked on your link and it came up as a dangerous website and my screen was red. Ugh. Can you provide me the number you use to contact them? As for the supplier being at fault, I am thinking so too since they won't give me the info to find out what has happened. What the supplier did say was it takes longer to make round extrusion because of all the cuts required. I get that, but this long?! I finally got a tracking number and found out it was shipped out this past Friday from Michigan, via Dominion Freight lines who took it to Harrisburg PA and then are taking it way down to Winchester VA. I am like, hey, we are in Maryland right between these two state. How about just dropping it off. Nope, can't do that so now I am at the mercy of a damn freight company whose logistics are apparently way out of whack. Wouldn't be so bad had the order been shipped 4 weeks ago. You can imagine how this customer feels about now.

I can't find a phone number for them or a contact person. I asked my supplier for that info and they won't give it to me.

Have never purchased SignComp products before but a month and a half ago I had to order (through my supplier) a round sign kit. It has been over 7 weeks and I still don't have my material. This is my first and last experience with them. My customer is beyond pissed and I don't blame them. Makes us look bad and it's not our fault. Does anyone know if this is how they do business?

Someone needs to check the base on this one!

Would sure like to know who the company was that contacted you so I can add to never ending list of companies that are becoming harder and harder to work with. We all always need work but if we aren't getting paid we may as well just go home and watch TV. Speaking of lists of companies to avoid, or are late payers, being new to this site, is there a list on here we could look at?