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Optec Displays

Erik Sine

By Erik Sine
in General Message Board

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Erik Sine Master Engineer

Erik Sine

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Anyone having issues with these boards or with the company? I hear when you order/ask for parts for servicing they are not new parts but refurbished parts too.

You have enemies? Good. That means you've stood up for something, sometime in your life. - Winston Churchill

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dlaw Floor Sweeper

dlaw

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I have had several issues with Optec, mainly their tech support, one guy tells me a sign is under warranty then you may call back and the next guy says it is not, plus very long periods of time on hold. The parts they sent me always seemed to be new though, I have heard the same thing about their parts.

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kknackstedt Drive By Register

kknackstedt

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Anyone having issues with these boards or with the company? I hear when you order/ask for parts for servicing they are not new parts but refurbished parts too.

Westcoast Sign Guy:

Sorry to hear that you've had difficulties working with Optec Displays. Please send me an email at your earliest convenience and I'll be happy to help resolve your issue.

Keith Knackstedt

Director of Marketing

Optec Displays

kknackstedt@optecdisplays.com

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kknackstedt Drive By Register

kknackstedt

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I have had several issues with Optec, mainly their tech support, one guy tells me a sign is under warranty then you may call back and the next guy says it is not, plus very long periods of time on hold. The parts they sent me always seemed to be new though, I have heard the same thing about their parts.

dlaw,

I'd be interested in knowing more about the problems you've had with Optec. If you don't mind, could you please send me an email detailing the issues you've mentioneed? I'd like to see if we can use your experience to improve our service.

Sincerely,

Keith Knackstedt

Director of Marketing

Optec Displays, Inc.

kknackstedt@optecdisplays.com

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Erik Sine Master Engineer

Erik Sine

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Anyone having issues with these boards or with the company? I hear when you order/ask for parts for servicing they are not new parts but refurbished parts too.

Westcoast Sign Guy:

Sorry to hear that you've had difficulties working with Optec Displays. Please send me an email at your earliest convenience and I'll be happy to help resolve your issue.

Keith Knackstedt

Director of Marketing

Optec Displays

kknackstedt@optecdisplays.com

Thanks for chiming in Keith, I'll be sure to pass your contact info along.

You have enemies? Good. That means you've stood up for something, sometime in your life. - Winston Churchill

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