Sign Lady

I didn't get to see either of the other ones that were on this show, but I hope I get to see this one. I understand the Fast Signs one was not very good??

That's an awesome storage!!! Great job!

Hey, could you send me some info on the can lights?? I am getting ready to change mine, so if there is something better I can use and get it from you to boot, I'm all in!!!

The carriers are beautiful work!! Hope you and yours had a Merry Christmas and Santa brought you everything you asked for!

It just kills me that other people tell you when they are going to pay you!! Don't know about you, but I don't get to do that with my vendors!!?? Or anywhere else that I purchase things. The 30 days isn't so bad if they actually keep that. It's the 60, 90 and the ones that get into 120 days that kill me. Then you threaten to call their customer and they get all pissed off and spread the word to the other Nationals that you will call the customer to cut you off at the knees. Like you are the one that has done something wrong. Boggles my mind.

I talked to one the other day that said they work from home. Guess that's how the Nationals are under quoting everybody else. Not having to pay as much payroll?? I guess they would be considered independent contractors so no benefits or payroll tax expenses, etc??

Name please so the rest of us know who they are?? Thanks!

You HAVE to be joking! That's how they fixed that sign?? Those folks are the exact ones that the rest of us have to apologize for every, single day and have to prove ourselves different against!! Pisses me off!

That is just crazy!! Just when you think you have seen it all.

So very sorry for your loss. Both his family and work family will be in our thoughts and prayers in the days ahead.

Dualite has some areas and Everbrite has the other parts

WOW! I think I will print these to show these customers that think we are trying to jip them when we are $500 - $1,000 higher than some of these folks around here on these LED channel letters. We actually had a case where ALL of the LED fell off of the back and were laying in a pile in the bottom of the letters. My grandmother used to always say "a pound of flesh now, or 10 pounds later" - It's hard to make a customer understand though that they are paying you $500 to $1,000 more than somebody else quoted them without a visual like this. Sad part is, it makes us ALL look bad! We have to fight against mess like this every day. "I just purchased a sign from company X and it is already not working and I can't get them to come repair it!" Of course you can't - they either A) Don't stand behind their product, or B) they are already out of business or C) all of the above. We had 3 cases like that last week alone - and the first question out of their mouth was - "are you going to be any better than company X was??" - Why yes, that's why we have been here 27 years! Not going anywhere.

Sounds like you have your hands full. There is no magic potion for this one. Not enough space here to be of any help really. It's hard and getting harder to find anybody to hire that knows anything at all about the sign industry (Gary is right, those that do know it the best, sign companies don't want to hire because they think they are too expensive, but they end up losing money hiring the newbie). And those that tell you they do, really don't. But like the others have said, you have to have at least one person that can kind of guide the ship. Without at least one person like that, you are going to spend most of your days correcting/fixing what they have messed up (and trying to keep your customers happy on top of that). I wish I had that one thing I could tell you that could fix the problem. But it sounds like it's larger than that. If you need anything specific, all of us are more than happy to answer questions. That's what we are on here for. To share ideas and be of help. Good luck!!

OH MY GOSH!!! Well, it is an amp. Hahaha ....... I think you win the award now! We have some crazy stuff done around here - we've had black electrical tape holding lamps in - we went to service a sign that the customer could not understand why it burned up because it was "new" - got there and the moron that built it built it out of WOOD!!! No lie. 2 x 4's and plywood!!! They did use acrylic for the face.

Well, at least you found them, Erik. And they were yours and not somebody else's.

Chubby, you seem to always be able to top the "just when I think I have seen it all" award!! Hahaha

Does anybody know anything about this site?? I got an e-mail this morning (probably get one about once a mohth) - to get a free 7 disc set (stated value of $1,200) full of graphics for the sign industry if you sign up for a one year membership to their site ($395/yr). Just wanted to know if anybody else is getting these e-mails and if so, if you have tried the membership and or the graphics/disc? As always, any input greatly appreciated. Hope you all had a wonderful Christmas and New Year! I hope Santa was good to everybody!! Thanks! Angie

I had this happen one time way, way back when we first started doing work for Nationals and out of town companies. Back then I was a lot more trusting and took people at their word (or their PO). Plus I was trying to get my foot in the door with the Nationals and get a good reputation of being "easy to work with" that they alls said I needed to do so, so I was pretty much a sitting duck. It was actually a job less than 5 or 6 miles from my shop. The company that used my permit actually did the work during the night one night, so imagine my surprise when I passed by it the next morning and there were the signs all nice and shiny. Long story short - after I pulled the permit, the PM got a lower quote for the install, and rather than have the guts to call me to let me know, he just used my permit because of course they didn't have time to pull another one in time for the install. That goes under the heading once burned, once learned - that has never happened again. You have to be vigilent with some of these folks. Especially if you have never worked for them before. I hope you can get your money back.

WOW - Just when you think you have heard it all. Hahaha - I needed that laugh today!! Congrats on the 30 years. Been there that long for a reason. Continued success and hope you have at least 30 more in ya!!

Anybody know anything about this signelement.com?? I got an e-mail that says $1,199 worth of free sign art (7 discs) if you do a 1 year membership. Didn't know if any of you guys had any experience with them or not. As always, Thanks!! Angie

Belated happy birthday. Hope it was amazing!!

Congrats buddy! Enjoy!

I use Murdoch Engineering - They are also in NJ - VERY reasonable. Typically less than $300 - $350 for a drawing. Phone number 973-570-8215 - Tell them I told you to call. They are great guys to work with.

We have been pretty busy too, but it is starting to slow down, as it does most every November/December. I hope it doesn't slow down as much as it did last year!!

I for one use this site pretty much every day. There are days that I am too busy to sign on to see what is going on, but I use SS as one of my main tools for doing business now!! If I get someone that calls and wants something done yesterday that I haven't done business with before (that always sends up a red flag with me anyway) the very FIRST thing I do is get on here and look to see if there is anything posted about them. If there isn't anything already posted I always ask you guys, who I consider my friends, what experiences you have had with said company before I even give them a second look or an answer. Believe me, it has saved me grief MANY times. So, Erik and Kgirl, thank you both for ALL that you guys do for not only those of us that use this site, but for what you have done and continue to do for our industry that we all love so much!! We will stand with you against those forces!!!!